Creative web professional with a range of experience in managing web projects, specializing in information design, content optimization, and social media. Dedicated to producing quality websites as part of a smart, inspired team.

Professional Experience

Web Content Manager
The City of Denver | November 2007 - November 2009

Focus:

• Managing web project requests from business stakeholders and working effectively with cross-functional teams to meet dependencies, deadlines, and deliverables
• Guiding content and information architecture strategy and direction to ensure optimal results in terms of  search, usability, and user transactions
• Providing site-planning tools and editorial instruction to web content authors and ensuring the consistent use of editorial, formatting, and branding standards

Web Content Editor
Western Union | November 2005 - November 2007

Focus:

• Managing content requests from business stakeholders and translating them into user-friendly websites, promotions, and marketing materials
• Bridging the gap between the business, marketing, quality assurance, and development teams to produce and deploy quality websites and web technology
• Working closely with the brand team to establish and enforce content, formatting, and usability standards
• Educating content owners about writing for the web and using content management technology, and providing training and support as needed

Web Content Manager
Malenke Barnhart Interactive | February 2005 - September 2005

Focus:

• Writing, editing, and establishing tone and voice of online content for various clients
• Planning information architecture and content strategy
• Working with content management technology and HTML to create, edit, and deploy content
• Producing HTML sites and templates

Web Content Manager
Qwest Communications | November 2003 - February 2005

Focus:

• Writing, managing, and editing all ordering and account management content for qwest.com
• Ensuring consistency of editorial and corporate brand standards throughout the site
• Collaborating with information architects, designers, and programmers to improve user experiences
• Converting static web content into a dynamic environment using content management technology

Senior Web Developer
J.D. Edwards / PeopleSoft | March 2001 - October 2003

Focus:

• Developing and maintaining all public and internal websites and web marketing and communication initiatives
• Implementing content management technology and converting multiple static sites into the new environment
• Establishing style and formatting standards to ensure consistent site presentation and usability
• Providing customized CMS training and tutorials  and supporting local and international web publishers

Education and Skills

Kutztown University of Pennsylvania
BA English, 1997