Qwest is a leading telecommunications provider that offers local phone, long-distance, Internet, wireless, and TV services for consumers and businesses.

I managed content for the online ordering, billing, and account management sections of the site, ensuring consistency of editorial and brand standards. I collaborated closely with key stakeholders to develop improved user experiences.

The samples below demonstrate my use of clear, concise, and user-friendly content.

Account Management Authentication

"Order Now" Transactional Flow

Promotion and Information Pages

Customer Email Notifications