carolyn tedder	content sample
client: qwest content type: instructional detail page objective: provide instructions for online voice mail management
Qwest VoIP FlexMail™ Manage your voice mail online with FlexMail. You can: Listen to your voice mail online. Simply click the sender’s name and then the file name to play your messages. Manage your voice mail settings and password in the “Options” menu on the left side of the page. Sort your voice mail by Sender, Subject, Date or Size. Contacts Add, remove and update your contacts and distribution lists here. Contacts are organized by the alphabetical menu at the top of the page. You can sort contacts by Name, E-mail, Home Phone or Work Phone. Call Logs Call logs display all incoming, outgoing and missed calls. View logs by clicking the options on the left side of the page, or search for calls during specific date ranges. You can sort calls by Phone Number, Call Duration, Date/Time or To Number. FlexMail Options View and manage your account information Change voice mail and e-mail passwords Set your voice mail greetings to match your work schedule Manage language settings for your account Manage your external e-mail account Manage voice mail settings Manage fax settings Set up filters for messages when you’re on vacation or forwarding your mail Reach Me Make sure the most important calls get to you. Reach Me allows you to send your calls to any phone, so now your callers can reach you anytime, anywhere. Send calls to a variety of numbers in order of priority that you choose. Program forwarded calls so they ring to you sequentially or simultaneously. Selectively forward numbers based on your Reach Me Selective number list. Note: If forwarding calls to a long distance number, usage charges may apply. The calls that are forwarded will not go to FlexMail, even if they are not answered. Speed Dial Settings Calling your most important phone numbers can be as simple as dialing two digits. Speed Dial lets you program long distance, local, international or emergency numbers for fast and easy access. Simply make a list of the 20 numbers you want to program and assign each one a two-digit code. Nickname | Number | Speed Dial Code | Action Custom Ringing Settings Custom Ringing allows you to program numbers to ring distinctively when they are from identified numbers. You can add or delete numbers at any time. You only need to answer the phone when it really matters. You can add or delete numbers anytime from MyOneFlex. Nickname | Number or Type | Ring type | Action Caller ID Caller ID allows you to display your name and phone number to the people receiving your calls. Call Blocking Settings Block incoming and outgoing calls per your established settings. Block outgoing calls to directory assistance and international numbers. Block specific numbers stored on your incoming call block list.